LEGAL DOCUMENTS

Terms of Service

Please read these terms carefully before using our hosting services. By using our services, you agree to be bound by these terms.

Last Updated: January 1, 2025
Version 2.0
01

Acceptance of Terms

By accessing and using the hosting services provided by Hosting ("we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your access to and use of our website, hosting services, and related services (collectively, the "Services"). Your use of the Services constitutes your agreement to these Terms.

02

Services Description

We provide web hosting services including but not limited to:

  • Shared hosting services
  • Virtual Private Server (VPS) hosting
  • Dedicated server hosting
  • Domain registration and management
  • Email hosting services
  • SSL certificate services
  • Website builder tools
  • Technical support services

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice.

03

Account Registration

To access certain features of our Services, you must register for an account. When you register, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and identification
  • Accept all responsibility for activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

04

Payment Terms

Billing and Payment

All hosting services are billed in advance on a monthly, quarterly, or annual basis, as selected during purchase. Payment is due immediately upon invoice generation.

Refund Policy

We offer a 30-day money-back guarantee for new hosting accounts. Refunds are processed within 5-7 business days. Domain registration fees are non-refundable.

Late Payments

Accounts with overdue payments may be suspended or terminated. We reserve the right to charge late fees and interest on overdue accounts.

05

Acceptable Use Policy

You agree not to use the Services to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit spam, viruses, or malicious code
  • Engage in any illegal or fraudulent activities
  • Interfere with or disrupt the Services or servers
  • Attempt to gain unauthorized access to any system
  • Use excessive resources that may affect other users

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account without refund.

06

Intellectual Property

All content, features, and functionality of the Services, including but not limited to text, graphics, logos, icons, images, and software, are the exclusive property of Hosting and are protected by international copyright, trademark, and other intellectual property laws.

You retain ownership of any content you upload to our Services. By uploading content, you grant us a license to use, store, and transmit that content as necessary to provide the Services.

07

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HOSTING SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability for any claims arising from or related to the Services shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

We do not guarantee uninterrupted or error-free service. We are not responsible for any downtime, data loss, or service interruptions.

08

Termination

Either party may terminate this agreement at any time. You may cancel your account at any time through your account dashboard or by contacting support.

We reserve the right to suspend or terminate your account immediately, without prior notice, if you violate these Terms or engage in any activity that we determine, in our sole discretion, to be harmful to our Services or other users.

Upon termination, your right to use the Services will immediately cease. We may delete your account and all data associated with it after a reasonable period.

09

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last Updated" date.

Your continued use of the Services after any changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Services.

10

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@nuagehosting.com
Phone: +33 1 42 87 65 43
Address: 42 Avenue des Champs-Élysées, 75008 Paris, France

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

If you do not agree to these terms, please do not use our services.

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